Maybank transformed its credit process from slow, manual workflows into a seamless digital journey. With AA+ and Octopus, credit proposals are now automated, structured, and efficient—turning complexity into clarity and speed.
Year
2021
Industry
Logistics & Supply Chain
Scope of work
Managing credit at scale required untangling a complex mix of roles, tools, and workflows. The goal was to streamline a slow, manual process into a unified digital experience that supports every user with clarity and efficiency while staying true to Maybank’s values of speed, accuracy, and trust.
A transformation of Maybank’s credit management process—bringing structure, consistency, and usability to a once-complex system, enabling all user roles to work seamlessly through a clear, trustworthy digital flow.

Fully Digitalized System
Intuitive web app

Integrated System
Submission system for credit proposal & disbursement

Innovative Solutions
Boost workflow efficiency

Multi Role Solution
Attend to the requirements of numerous roles
Builds on the proven foundation of AA+ to deliver a smarter, scalable, web-based banking system that unifies workflows and simplifies every step from document validation to multi-level approvals.
Octopus evolves the strengths of AA+ into a modern, web-based platform designed for real-world banking scale. By refining workflows, connecting touchpoints, and simplifying complex processes, it transforms fragmented steps into a seamless, intuitive experience for every user.
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(2021-25©)









